Press Release

AIDA proudly announces its successful certification by the Q-CERT SA – an accredited provider of third-party system certification, in accordance with the ELOT 1435:2009 standard, reaffirming its commitment to quality and the provision of high–standard communication services.

AIDA continues to invest deliberately in the systematic improvement of quality, professional consistency, and top–tier service. With over 15 years of experience in strategic communication and event management, the company remains true to its vision: to design, implement, and inspire—guided by reliability, innovation, and the delivery of high-level services.

This certification is a significant recognition of AIDA’s organizational competence and operational alignment with international best practices.

The ELOT 1435:2009 standard is the national standard for the provision of communication services to the public and wider public sector. It provides a structured framework for ensuring quality in communication services and covers critical areas such as:

• Strategic planning and governance structure,
• Utilization of human resources and technological infrastructure,
• Communication project management and targeted client service,
• Implementation of specific requirements based on sectoral topics.

With the ELOT 1435:2009 certification, AIDA:

• Enhances its quality management system, ensuring its services adhere to clear, measurable procedures.
• Reaffirms its commitment to customer satisfaction and the continuous improvement of the collaboration experience.
• Operates with structured business planning, fully leveraging its human resources and infrastructure.
• Consistently manages communication projects, regardless of their size or complexity.
• Complies with the requirements of Law 3688/2008, ensuring its eligibility to participate in public tenders.
• Strengthens its brand reputation, boosting its credibility as a certified communication services provider.
• Improves performance measurement and operational risk prevention by establishing high internal operation standards.

This certification marks another milestone in our journey, reflecting our organizational expertise and strategic commitment to continuous improvement, quality, and transparency.